A note about Emergency Hospitals, stress, and communication…
A change of environment and a new family is an exciting time for puppy. The change of environment and routine can also be a stressful one. Puppies thrive in a predictable daily routine, change it and some puppies can struggle at first. Sometimes if a puppy feels stress from the change of daily routine they might stop eating, become depressed, or experience a drop in their immune system. All of these things manifest themselves gradually and are a major reason we ask you to take your new puppy to the vet within 4 business days of going home. If your puppy has stopped eating, is showing signs of lethargy, depression, loose stool or anything similar don’t wait till it’s an emergency. Give us a call and give your vet a call. You have a 14 day general health guarantee to make the transition smooth, take advantage of it.
Waiting to address an issue can lead to an emergency and a costly bill as emergency clinics can charge 10 times what a standard vet hospital might. For that reason we do not cover emergency room visits unless we have communicated otherwise to you prior to the visit; and even then, the visit will be reimbursed at the rates of our consulting vet. So if there is an issue or concern that you have with your new friend, don’t wait till it becomes an emergency contact us and contact your vet so that both you and puppy can save on an unnecessary and costly visit to the ER.
**This is a general outline of the process and not your actual warranty. Refer to your actual warranty for all details.**